Printed Casual Long Sleeve T-shirt & Pants
Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of freshbabyshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
D*****************u N. –
качество очень хорошее.95% хлопок 5% эластан доставка 1месяц 24мес-рост 100
Customer –
amazing!!
K****e P. –
Good service
Customer –
19 отправили , 28 получила . качество хорошее
D***d J. –
Good communication, fast shipping.
D***d J. –
FAST – ships quickly. Best service. Good quality here.
D***d J. –
This is very high quality product. Nice design and soft for kids. Quick service. Great support.
D***d J. –
They will help you all the way. First class company.
R*******a A. –
костюм классный и тонкий мне все понравилось
A****y E. –
Пришло, качество приемлемое, даже очень. Брать можно.
T*****a S. –
качество хорошее брала 80 где -то на 74-76
M****a S. –
заказ пришел за 3 недели до Екатеринбурга. качество за такие деньги хорошее.
D***s S. –
Отличный комплект
K******a S. –
Долго шёл ,но костюмчик классный ,дышащий !спасибо продавцу .заказывала размер 24м,нам 2,5 года ,немного большой ,как раз на лето
E*******a C. –
Заказ был 30 марта, а приехал 18 мая. Очень долго шел, номер отслеживания был с другого заказа Качество нормальное,штаны велики кофта в самый раз
L**a L. –
Качество хорошее, посылка дошла за пару недель. Насчёт размера не понятно, брали на вырост)
G******n G. –
качество хорошее, запаха нет, размер 18 мес на рост / вес 83/11кг большой
Y**a T. –
нам 6 месяцев подошёл идеально.
S***z –
It’s perfect. I like it very much.
A***o –
Nice suit. Thin very, took as pajamas
K***a –
It came very quickly, the quality was like, like all things with Ali probably. The elastic band is really tight. We are 3 months old. Enough I think up to 5 months.
J***o –
it’s okay… thanks
F***r –
Nice clothes, the colours and pattern are as shown in pictures, but the fabric although it is soft, it is light, so it is not supposed to be worn in winter. The size is great, I ordered 24m for my 18 months baby, and they are a little bit bigger, so he will wear them until spring for sure! I recommend, just keep in mind that it is not warm clothing. Last but not least, I received them in 3 weeks!
Y***y –
I arrive in 20 days, good product
H***a –
I have received the item it was really good
O***A –
Thin pajamas, the photo corresponds, we are still large.
V***o –
Perfect. Very beautiful and in size
N***a –
Excellent
B***a –
Delivery to Kazan a little more than a month, the suit excellent took the size of 9 M., we are now 4 months old, we are bolshevat, but in a couple of months it will be just, but I have a big baby. The goods are satisfied, without marriage, the threads do not stick out. I advise the store, but I did not communicate with him.
M***r –
Gorgeous pajamas
S***n –
Everything is fine, but it is not cotton. Synthetic
Customer –
Such as image
H***f –
Very beautiful and the same picture bas للاسف big on I have
M***A –
Good set for summer. It is nice. Fabric soft and thin. I quite liked
P***a –
The goods quality is good, but the T-shirt came with a long sleeve and a different color. We will wear the jacket now, pants in summer. delivery is quite fast.
E***e –
Good quality, a little thin fabric But by the price is good.
O***a –
Knitwear is thin. The tie on the pants is decorative, holds only an elastic band. the pattern I hope from washing will not erase. In general, a good suit.
E***h –
Very thin size 3 m for height 70
A***a –
Quality is good I thought it would be smaller, came size 80
J***e –
great thanks store
J***a –
Suit with purple blouse 18 m corresponds to the description of the store, the difference is about centimeter in measurements. At a height of 76 cm, the weight of 12 kg is straight just. The fabric is medium, not galimaya synthetics, but also not super pleasant. Suit is generally thin, ordinary fabric, not warm
S***g –
Quarterly good and comfortable
L***h –
At 80 height 12 months does not fit, less than in the description indicated, and also sits after washing.
P***a –
At 1.6 the size came up perfectly, a good suit
J***o –
Nice and in good condition.
T***o –
Beautiful as pictured